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Terms & Conditions

A legal disclaimer

 

Terms and Conditions

Last updated: [Insert Date]

Welcome to bathbombballoons.co.uk (“we”, “us”, “our”). These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, you should not use this website.

1. General Information

  • bathbombballoons.co.uk is operated by bathbombballoons.co.uk, registered in the UK.

  • Our contact details:
    Email: bathbombballoons@gmail.com

2. Use of the Website

  • You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of the site.

  • We may update, change, or remove content at any time without notice.

  • We do not guarantee that our website, or any content on it, will always be available or be uninterrupted.

3. Products and Orders

  • All products are subject to availability.

  • Images of products on our website are for illustrative purposes only. Colours and packaging may vary.

  • By placing an order, you confirm that all details provided are accurate and that you are legally capable of entering into a binding contract.

  • We reserve the right to refuse or cancel any order if fraud or unauthorised activity is suspected.

4. Pricing and Payment

  • All prices are shown in GBP (£) and include VAT (where applicable).

  • Delivery charges are shown at checkout and may vary depending on the delivery method and location.

  • Payment must be made in full at the time of ordering. We accept card payments, apple pay and google pay.

5. Delivery

  • We will deliver to the address specified at checkout.

  • Estimated delivery times are provided for guidance only and are not guaranteed.

  • Risk of loss or damage to the products passes to you once delivery is made.

6. Returns, Refunds and Cancellations

  • You have the right to cancel your order within 14 days of receiving your goods, in line with the UK Consumer Contracts Regulations.

  • To be eligible for a refund, products must be unused, unopened, and in their original packaging.

  • For hygiene reasons, we cannot accept returns on opened bath products unless faulty.

  • Refunds will be processed within 14 days of receiving returned goods.

  • If your product arrives damaged or faulty, please contact us immediately at [insert email].

7. Liability

  • We are not responsible for any allergic reactions, misuse of products, or issues arising from failure to follow usage instructions.

  • Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any matter that cannot be limited under UK law.

8. Intellectual Property

  • All content on this website, including text, images, logos, and designs, are owned by or licensed to us.

  • You may not reproduce, copy, distribute, or use our content without prior written permission.

9. Privacy and Data Protection

  • We handle personal data in accordance with our Privacy Policy.

  • By using this site, you consent to such processing and warrant that all data provided is accurate.

10. Governing Law

  • These Terms are governed by and construed in accordance with the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

  • We may update these Terms from time to time.

  • Continued use of our website after changes are posted means you accept the updated Terms.

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